ShoppingByMystery understands that different Business Segments require different feedback methods. Below is a snap shot example of the types of Customer Experience evaluation that ShoppingByMystery can perform for a Business.
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| Client Segment | Questionnaire - Drop Off | Questionnaire - Postal | Phone Call | Mystery Shop | Training | Web Survey | Competitor Shop |
|---|---|---|---|---|---|---|---|
| Restaurant | X | X | X | X | X | X | |
| Dental | X | X | X | X | X | ||
| Home Improvement | X | X | |||||
| Car Workshop | X | X | X | X | X | ||
| Coffee/Sandwich Shop | X | ||||||
| House Cleaner | X | X | X | ||||
| Flower Shop | X | X | |||||
| Retail | X | X | X | X | X | ||
| Oil Change | X | X | |||||
| Dry Cleaning | X | X | X | ||||
| Bike Shop | X | X | X | ||||
| CPA | X | X | X | ||||
| Medical Offices | X | X | X | ||||
| Assisted Living | X | X | X |